How to get a receipt for a completed trip

Question

How do I get a receipt for a completed trip?

Answer

To access a receipt:

1. Open the Rider App
2. Sign in to your account
3. Open your trip history
4. Select the completed trip
5. Open the receipt or trip details view

What a receipt may include

• Date of trip
• Pickup time and dropoff time
• Pickup and dropoff location
• Fare summary
• Total paid
• Payment method summary

If you cannot find the receipt

Contact Support and include:

• Approximate date of the trip
• Pickup and dropoff locations
• The total amount charged if known