Account & Profile

How to update your Rider account details

How to update your Rider account details

You can manage most of your profile information directly in the Rider App.

What you can update in the app

  • Profile name
  • Profile photo
  • Payment methods
  • Notification preferences

How to update

  1. Open the Rider App and sign in.
  2. Go to Account or Settings (depending on your app version).
  3. Select the field you want to update and follow the on-screen instructions.

Details that require Support assistance

Some account fields are restricted for security reasons and cannot be changed directly in the app. These may include:

  • Phone number
  • Email address

Still need help?

If you need to change a restricted detail, contact Support and include the phone number and email currently on the account. For security, HOVR may need to verify your identity before making changes.