Trip History & Receipts
Lost item after a trip
Lost item after a trip
If you left something behind in a vehicle after a HOVR trip, here is how to report it and what to expect.
What to do
- Check your trip history in the Rider App to find the trip where you may have left the item.
- Contact Support as soon as possible with the details below.
Information to include
- The trip date and approximate time
- Pickup and drop-off locations
- A description of the lost item
What happens next
Support may need to review the trip record before coordinating any follow-up. Please note that HOVR cannot guarantee the return of lost items, but we will do our best to assist.
Still need help?
Contact HOVR Support through the app or Help Center. Include the trip details and item description so we can begin looking into it right away.