Why HOVR may ask you to verify your account

Question

Why am I being asked to verify my account?

Answer

HOVR may ask for additional verification to protect the security of your account and help keep the platform safe.

This may happen if:

• Your account shows unusual activity
• A payment attempt failed multiple times
• You are recovering access to an account
• A safety or fraud review was triggered

What should I do?

Follow the steps shown in the app or contact Support if you need help.

Important

Verification requests are designed to protect your account. Support may not be able to remove them until the required checks are complete.